The Spin Palace is regulated and licensed by the Malta Gaming Authority. Also, the premier industry regulator, eCOGRA, has awarded the casino it’s Seal of Approval.
Security and Fairness
This casino has been awarded the eCOGRA Safe & Fair certificate, which is something very few online casinos have. This casino is owned and managed by Bayton Limited along with almost 20 other quality online casinos.
Software Platform
The Spin Palace Casino used Microgaming to be the software platform. Microgaming is one of the elite software developers for the online gaming industry.
Game Selection
The online casino has more than 600 games and the average payout ratio is an amazing 97%. There is a wide variety of games so you will not get bored. They even have scratchers, or scratch cards and you don’t see that very often. Most importantly, these slots by Microgaming have some huge progressive jackpots.
Spin Palace Casino’s Sign-On Bonus
The Sign-On Bonus can get you up to €1.000. This bonus is for players that are just joining Spin Palace Casino and are making a real money deposit. It is a deposit match bonus that is spread out over the first three deposits.
- 1stDeposit Bonus – The player gets a 100% matching bonus on up to €400.
- 2ndDeposit Bonus – The player gets another 100% matching bonus up to €300.
- 3rdDeposit Bonus – The player gets another 100% matching bonus up to €300.
The welcome bonus begins with the player’s registration process and first real money deposit. The play-through requirements for the welcome bonus and the other promotions and bonuses seem like they are crafted to have the customers play the slots.
Promotions
The promotions continue even after the first three deposits and the completion of the Welcome Bonus. The casino offers weekly bonuses on a regular basis, as well as special offers. The player will receive an email advising what new promotion and special offers are available from the casino.
VIP Programs
If a player qualifies as a VIP Member, The Spin Palace Casino wants them to feel the casino’s appreciation. The casino provides VIP’s with:
- VIP Account Managers – A specialized team of VIP Account Managers are available to assist the VIP Members with whatever might make the VIP Members feel special.
- VIP Premium Support – VIPs can contact a casino agent at any time by telephone, email, or live chat. Inquiries from VIP Members are moved to the front of the queue.
- VIP Promotions – Very special promotions, leaderboards, and lucky draws tailored to the casino’s high value players.
Loyalty Program for Spin Palace’s VIPs
From the very beginning when player registers, every real money wager earns Loyalty Points. These loyalty points can be traded in for free bonus credits. And, by earning more loyalty points, the player will be given the choice to use his points for many other perks. The Spin Palace Casino gives another boost on the first real money deposit by giving the new player 2,500 free loyalty points. The Loyalty Program has six levels.
| Blue | Silver | Gold | Platinum | Diamond | Prive | |
| Entry Points | 0 | 2.5 | 5 | 10 | 200 | 500 |
| Maintenance Points | 0 | 2.5 | 4.5 | 8 | 10 | 25 |
| Bonus Points | 0 | 0.1 | 0.2 | 0.4 | 0.5 | 0.6 |
| Exclusive Tournaments | Yes | Yes | Yes | Yes | Yes | Yes |
| Casino bonuses per month | €500 | €1,000 | €2,000 | €5,000 | €7,500 | €10,000+ |
| Access to exclusive competitions and promotion | No | No | Yes | Yes | Yes | Yes |
| Exclusive Bonus Rewards | No | No | Yes | Yes | Yes | Yes |
| Exclusive 24/7 VIP Support | No | No | No | Yes | Yes | Yes |
| VIP Territory Manager | No | No | Yes | Yes | Yes | Yes |
| Exclusive Support Phone Number | No | No | Yes | Yes | Yes | Yes |
| Invites to world VIP events and vacations | No | No | No | Yes | Yes | Yes |
| Exclusive Gifts | No | No | No | No | No | Yes |
Deposit Methods
The Spin Palace Casino offers secure deposit options, such as credit and debit cards, web wallets, and bank transfers:
- VISA
- MasterCard
- VISA Electron
- Maestro
- iDebit
- Trustly
- Skrill
- Neteller
Withdrawal Methods
The Spin Palace Casino processes withdrawal requests through the same banking method that was used when the deposit was made. There is a withdrawal limit of $4,000 USD per week. A player may need to verify their identity and prove that they are of legal age to gamble before making a withdrawal. The documents a player may be asked to provide are:
- Copy of Driver’s License
- Copy of a utility bill (telephone, gas, water, etc.)
- Copy of the front and back of your credit card, if the deposit was made with a credit card.
Quick Payouts
As long as a player is able to prove their identity and that they are of legal age to gamble, this is one of the fastest processors of payouts in the entire online gaming industry.
Customer Support
The team of customer service agents are available24 hours per day and 7 days per week. They can be reached via email or live chat. The agents are knowledgeable, experienced, and courteous. Even at busier times, an agent can be reached in a couple of minutes at the most.
Mobile Gaming
The Spin Palace mobile casino has been optimized for mobile gaming and is accessible from most mobile devices, including Blackberry, iPhone, iPad, WAP, and Android. Existing players can log into the mobile casino with their regular username and password. Players have the choice of downloading the free application or playing through their web browser. Both options work smoothly and look great.
Live Games
Live games at this online casino are fantastic. SpinPalace casino used Evolution Gaming’s software, with the latest in video streaming technology, to make players feel like they are right in the action. Professional dealers offer original and variations of Roulette, Blackjack, Baccarat, and Poker.
Questions & Answers
Can I use a credit card that is in someone else’s name?
No, for security reasons the account must be in the player’s name.
Why was my credit card declined?
Some financial institutions have chosen to prevent their customers from using their credit card for online gambling. The casino has a number of good options for making a deposit and the customer support team is always available to assist with your deposit.
Is Spin Palace a good NZ casino?
The Spin Palace Casino performs flawlessly, and it is also fun to play there. The casino has great bonuses and promotions. Their loyalty and VIP programs go from good to out of this world good. The progressive jackpots are huge, and it is a treat to play their live games. It is a very safe and secure casino with wonderful customer support.