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Karen Clarke

Capability statement

Karen ClarkeKaren has more than 25 years’ experience as a project professional and senior business manager, she is a highly competent and certified management professional, with a unique skill set encompassing:

• Portfolio, programme and project management
• Operations (general) management
• Professional services management
• Business and process analysis
• Facilitation
• Client relationship management.

She has experience across a broad range of sectors including not for profit, telecommunications, utilities, IT, banking and finance, insurance and government.

Karen applies exceptional interpersonal abilities, relationship-building strengths and has a passion for meeting stakeholder expectations. She is outcome and results focused, taking accountability for ensuring business objectives are achieved within the parameters of cost, time and quality.

Karen is able to quickly identify key business drivers, risks and issues, she enjoys leading, coaching and contributing to team success and values and working in a cross functional capacity.
Contact:    Karen Clarke
Email:    karen@karenclarkenz.com
Telephone:     04 494 1131
Mobile:    021 790 790

Professional background

• Strategic management consulting and organisation governance
• Professional services practice development and management
• Programme and portfolio management consulting using PMI and The Cabinet Office approaches
• Governance skills development and support
• Business transformation and organisational change implementation
• (E)PMO Creation and Implementation
• PPPM Capability Maturity Models including proprietary models, P3M3 and OPM3
• Development and delivery of Capability Assessment tools for organisations and individuals
• MSP and PRINCE2ฎ methodologies and adapting them to meet organisational requirements
• PMI Project Management framework (The Guide to the PMBoK) - training for certification and implementing methods
• OGC Gateway Review Team member
• Strategic gap analysis - analysis of existing systems and processes and assessment of where an organisation needs to be in achieving strategic objectives
• Knowledge and use of Lominger competencies within the assessment process for individuals
• Professional training and facilitation to senior management and board levels
• Third party and vendor service level agreement management
• Sound commercial acumen - RfP / bid preparation and presentation over many years.

Professional associations

IMCNZ
Project Management Institute

Typical projects

• Organisation review of health and safety membership-based organisation
• Strategic advice to government agency on re-structure of their existing EPMO
• Establishment of a new EPMO in a shared services government organisation
• Project Manager of a change project within the Public Sector. The scope included process, job and organisation re-design, as well as technology implementation, with significant cross-agency as well as internal stakeholder communication and expectation management
• Business case development for transformation programme
• Management of privacy breach reduction initiatives, including planning (of longer term change), consultation with key stakeholders and delivery of short term improvements
• Consultant to EPMO manager of major government organisation on programme management tools, reporting and preparing responses for risk and assurance on methodology and governance frameworks
• Project Director of the merger of two large government organisations including the organisational design, communications, staff transition and infrastructure programmes of work. It involved extensive sector engagement over an 18 month period
• Programme Manager of a new legislative programme implementation (digital technology) for a major government department
• National and international operations management for project management consultancy, including assurance of all processes against ISO 9001 (BVQI), and APMG’s ATO training requirements
• Proposal and RfP response preparation (over more than 12 years)
• Lead consultant for project management competency assessments in three multi-national organisations
• Project Manager in the establishment of two project support offices
• Project Leader and Manager of a new systems development project (financial services industry)
• Project Team Leader in major BPR project, with responsibility for technical staff (contractors)
• Project Manager of systems development and package integration of payments processes for a major government organisation

Languages

English

Country experience

New Zealand
Australia
Malaysia
Thailand
Philippines
Singapore
USA (training and facilitation)

Sectors

Education, Training
Finance, Banking
Government, NGO
Health
Information Technology
Services

Competencies

Facilitation
Leadership
Operational Review
Planning: Strategic, Business
Project Management
Training, Development
CMC: A higher level of
management consulting

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