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Search results for Customer Relationship Management. Total matches: 6
|Ian Abrahams has developed a broad range of skills and experience. This allows him to relate to people from all levels of the organisation, quickly assimilate the functions and processes of the organisation, enabling him to present a holistic view of the business requirements... more..|
|Having trained and worked as an engineer in Electronic Counter Measures and Information Management, I moved to a consultancy role in the 90’s and have advised government departments and corporations since then. My military service instilled in me the values of integrity and... more..|
|Sue has about 20 years consulting experience and specialises in these areas:|
• Transformation projects
• Change management
• Customer service improvement and the customer experience – omni channel
• Contact centres
Sue is based between Kerikeri... more..
|Phil Guerin is a management consultant and project manager with a practical results-focused approach. He is experienced in change management and the implementation of strategy. Phil takes a structured but fresh approach to business process design, capability development,... more..|
|Dr Jason Price is an independent consultant in business change and performance improvement, with a specialist interest in customer service operations.|
His operational management background complements his consultancy work and formal accreditations in programme and... more..
|Alan has extensive experience in both strategic and operational logistics /supply chain management, having spent fourteen years in senior management roles for a number of leading international companies before moving into consulting in 1992. He is the Managing Partner of... more..|