Code of professional conduct


1. Introduction
Public and client confidence in the Institute is dependent on Members acting professionally and ethically in all their dealings.  This Code of Professional Conduct establishes the minimum standards of behaviour required of Members. 

2. Compliance
Members are expected to be familiar with the Code and compliance is mandatory for all Members.  Non-compliance may result in disciplinary action. 

3. Disciplinary Action and Penalties
Any member of the public or the Institute may make a compliant about a Member's behaviour to the National Secretary.  The complaint is then processed as set out in clause 29 if the Constitution of the IMCNZ 28 May 2003.  The penalties for breaches of the Code include:
  - Apology to complainant
  - Publication of name in IMCNZ newsletter
  - Fine
  - Payment of disciplinary hearing costs
  - Suspension of membership
  - Expulsion from the Institute

4. The Code

Confidentiality
A Member will treat client information as confidential and will not take personal advantage of privileged information gained during an assignment, or enable others to do so.

Unrealistic Expectations
A Member will not encourage unrealistic client expectations or promise clients that benefits are certain from specific management consulting services.

Commissions and Financial Interests
A Member will not accept commissions, remuneration or any other benefits from a third party in connection with recommendations to a client without the client's knowledge and consent.  A Member will disclose any financial interest in goods or services which form part of such recommendations.

Assignments Accepted
A Member will accept only assignments for which they have the skills and knowledge to perform.

Conflicting Assignments
A Member will avoid acting simultaneously in potentially conflicting situations without informing all parties in advance that this is intended.

Conferring With Client
A Member will ensure that before accepting an assignment, a mutual understanding of the objectives, scope, work-plan and fee arrangements has been established and that any personal, financial or other interests which might influence the conduct of the work have been disclosed

Objectivity of Advice
A Member will provide advice to clients that is objective and independent

Timeliness
A Member will ensure that assignments are undertaken in a timely manner, in accordance with the work-plan agreed with the client.

Recruiting
A Member will refrain from inviting an employee of a client to consider alternative employment without prior discussion with the client.

Professional Approach
A Member will maintain a fully professional approach in all dealings with clients, the public and fellow Members.  In support of this Members must not:
  - Engage in any activity, which might impair their judgement
  - Make false or misleading statements
  - Act in any way, which discredits the Institute.


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